Privacy policy

Privacy Policy – A Solution Within

Effective Date: August 2025

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1. Introduction
At A Solution Within, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you use our website or services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal Data We Collect
We may collect the following information:

• Contact information: Name, email address, phone number.

• Service information: Details you provide when enquiring about or booking services.

• Newsletter subscriptions: Email addresses for sending updates and wellbeing resources.

• Website usage information: Analytics data such as IP address, browser type, and pages visited (collected via cookies).

3. How We Use Your Personal Data
We use your personal data to:

• Respond to your enquiries and provide services you request.

• Send newsletters and updates if you have opted in.

• Improve our website and services through analytics.

We will only use your data for the purposes for which it was collected.

4. Legal Basis for Processing
We process your personal data under the following UK GDPR lawful bases:

• Your consent (e.g., signing up for a newsletter).

• To fulfil a contract or provide a service you requested.

• Legitimate interests, such as improving our website or services.

5. Sharing Your Personal Data
We do not sell your personal information. We may share your data with trusted third parties only when necessary to provide our services (e.g., payment processors) or where required by law.

6. Data Retention
We keep your personal data only for as long as necessary to provide our services or comply with legal obligations.

7. Your Rights
Under UK law, you have the right to:

• Access your personal data.

• Correct any inaccurate data.

• Request deletion of your data.

• Object to or restrict processing of your data.

• Withdraw consent at any time (e.g., unsubscribe from newsletters).

To exercise these rights, contact us at hannah@asolutionwithin.org.

8. Cookies
We use cookies to improve your experience on our website. You can manage cookie settings via your browser. For details, see our Cookie Policy .

9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.

11. Contact Us
For questions about this Privacy Policy or your personal data, contact:

Email: hannah@asolutionwithin.org
Website: https://asolutionwithin.wixsite.com/website